| Seattle Automotive Distributing, Inc. | |||||||||
| Employee Handbook | |||||||||
| 9/25/2009 | |||||||||
| INTRODUCTION | |||||||||
| Welcome to Seattle Automotive Distributing, Inc.! Seattle Automotive provides a full range | |||||||||
| of automotive parts and services to its customers - private installer repair shops and dealer- | |||||||||
| ships - located throughout the Northwest. Major lines carried are AC Delco, Motorcraft, | |||||||||
| Federal Mogul, Cardone, and Denso. At Seattle Automotive we are striving to | |||||||||
| obtain and maintain a truly satisfying and productive workplace. You are an important part | |||||||||
| of this effort. The policies and practices detailed in this booklet are designed to support you | |||||||||
| as a Seattle Automotive Distributing employee. If you have any questions after reading this | |||||||||
| handbook, please discuss them with your supervisor. He/she will be happy to provide any | |||||||||
| additional information. | |||||||||
| We recognize that the very best people are essential to our success. Therefore, as we strive | |||||||||
| to provide excellent service to our customers, we also recognize the needs of those who | |||||||||
| provide that service -- you! | |||||||||
| Mission Statement | |||||||||
| It is the mission of Seattle Automotive Dist., Inc., to be the best provider of high-quality | |||||||||
| automotive parts and related support services to our customers. | |||||||||
| We will accomplish this while increasing the effectiveness of our employees within a rewarding | |||||||||
| environment; building relationships with customers to meet their needs; creating new programs | |||||||||
| to assist in selling parts and services; and conforming to Seattle Automotive policies and | |||||||||
| prescribed business ethics, while meeting or exceeding corporate performance goals. | |||||||||
| Customer Service Philosophy | |||||||||
| Seattle Automotive Distributing, Inc. believes that when we put the customer first, | |||||||||
| success will follow. | |||||||||
| Equal Opportunity Statement | |||||||||
| Seattle Automotive Distributing, Inc. has a continuing policy to ensure that fair and equal | |||||||||
| employment opportunities are extended to all persons without regard to race, creed, sex, | |||||||||
| age, national origin, disability, marital or veteran status. This policy applies to hiring, | |||||||||
| promotions, transfers, and other terms and conditions of employment. | |||||||||
| Purpose of This Handbook | |||||||||
| This Handbook has been prepared to inform you about the Company's philosophy, | |||||||||
| employment practices, and policies, as well as the benefits provided to you as a valued | |||||||||
| employee and the conduct expected from you. | |||||||||
| We hope this Handbook will help you feel comfortable with us. We depend on you -- your | |||||||||
| success is our success. Please don't hesitate to ask questions. Your manager will gladly | |||||||||
| answer them. We believe you will enjoy your work and your fellow employees here. We also | |||||||||
| believe you will find Seattle Automotive Distributing a GREAT place to work. | |||||||||
| We ask that you read this Handbook carefully, and refer to it whenever questions arise. We | |||||||||
| also suggest that you take it home so your family can become familiar with our policies. | |||||||||
| Seattle Automotive policies, benefits and rules, as explained in the Handbook, may be | |||||||||
| changed from time to time as business, employment legislation, and economic conditions | |||||||||
| dictate. If and when provisions are changed we will provide notification by posting them on | |||||||||
| bulletin boards and sending them out to employees to be signed and acknowledged. | |||||||||
| Important Notice | |||||||||
| The policies in this Handbook are to be considered as guidelines, not a contract or promise | |||||||||
| of specific treatment. Seattle Automotive Distributing, at its option, may change, delete, | |||||||||
| suspend or discontinue any part or parts of the policies in the Handbook at any time with- | |||||||||
| out prior notice. Any such action shall apply to existing, as well as, future employees with | |||||||||
| continued employment being the consideration between the employer and employee. | |||||||||
| No statement or promise by a supervisor, manager, or department head may be interpreted | |||||||||
| as a change in policy nor will it constitute an agreement with an employee. | |||||||||
| Should any provision in this Employee Handbook be found to be unenforceable and | |||||||||
| invalid, such findings do not invalidate the entire Handbook, but only the subject provision. | |||||||||
| This Handbook replaces all other previous Handbooks for Seattle Automotive Distributing | |||||||||
| and is effective January 2009. | |||||||||
| New Employee Orientation | |||||||||
| The New Employee Orientation offers a review of Seattle Automotive's key personnel policies | |||||||||
| and practices, as well as an overview of our business. During the orientation, you will be given | |||||||||
| the necessary paperwork to make you an official employee. | |||||||||
| At Will Employment | |||||||||
| All employment and compensation with Seattle Automotive Distributing is "at will" which means | |||||||||
| that your employment can be terminated with or without cause, and with or without notice, at | |||||||||
| any time, at the option of either the Company or yourself, except as otherwise provided by law. | |||||||||
| The Policies in this handbook do not create an employment contract or in any other way affect | |||||||||
| an employee's employment-at-will status. | |||||||||
| Attendance | |||||||||
| Your punctual and dependable presence at Seattle Automotive Distributing plays a key part | |||||||||
| in our mission to provide unparalleled customer service. Knowing that, we expect you to | |||||||||
| maintain your own record of the time you work. To satisfy our customer's' needs, | |||||||||
| it is necessary to keep absences to a minimum. If you need time off, please discuss the | |||||||||
| situation with your supervisor preferably in advance of the time off. | |||||||||
| If you can not report to work for any reason, please notify your supervisor at the earliest | |||||||||
| possible time. This can help us to arrange coverage of your duties. | |||||||||
| If you need time off for doctor or dentist appointments or any other personal business, | |||||||||
| be sure to consult and arrange the time off with your supervisor. | |||||||||
| SNOW DAY POLICY: Employees who make it to work and expect to work their full 8 hours, | |||||||||
| but are sent home early due to bad weather & road conditions, are to be paid for the full 8 hours. | |||||||||
| They must work at least 3 hours or more to receive the 8 hours of pay. | |||||||||
| Your Benefits | |||||||||
| The following is a summary of your benefits as a Seattle Automotive employee. For a complete | |||||||||
| description of eligibility and coverage for health, dental, vision, 401(k), Disability and Life, refer | |||||||||
| to the benefit books. You can also call Shannon for any questions you may have. | |||||||||
| Health Insurance 2009 | |||||||||
| Seattle Automotive Distributing pays all but $83.20 of the Group Health Options medical | |||||||||
| premium for full time employees. If the employee chooses to sign up for the medical insurance. | |||||||||
| $83.20 per month ($41.60 per pay period) will be deducted from their paycheck. The employee | |||||||||
| pays for their spouse ($498.42/mo.) and (or) dependent children ($340.68/mo) premium also | |||||||||
| via payroll deduction. | |||||||||
| Dental Insurance 2009 | |||||||||
| Assurant is our Dental provider and is voluntary to full time employees for $49.51 per month. | |||||||||
| Family members can also be added for an extra premium. | |||||||||
| There are 2 levels of coverage, one being a lower rate of $29.75 per month also. | |||||||||
| Eligiblity | |||||||||
| Employees become eligible for the medical plans on the 1st of the month after 90 days of | |||||||||
| employment. If you start work on any day other than the first of the month the coverage will | |||||||||
| not begin until the 1st of the following month of your 90th day of employment. | |||||||||
| Pension Plan | |||||||||
| Our 401(k) Retirement Plan is a significant employee benefit. | |||||||||
| The plan requires an employee to be 21 years of age and must have worked full time for 12 | |||||||||
| months from starting date. The enrollment date shall be semi-annual in July | |||||||||
| or the first day of the plan year, which is January 1st. Vesting is 20% per year for | |||||||||
| 5 years to be 100% vested. | |||||||||
| Even if you choose not to contribute to the 401(k) Plan, please do fill out and sign the | |||||||||
| enrollment form so you may receive any profit sharing benefits. | |||||||||
| Section 125 Cafeteria Plan - Premium Reduction Option | |||||||||
| Full time employees are eligible to sign up for Section 125 at open enrollment each | |||||||||
| November and 90 days after hire. This plan will take your medical, dental & vision | |||||||||
| deductions from your paycheck pre-taxed. This means you will have fewer taxes taken out of | |||||||||
| your paycheck which means you will save approximately 23% on the premiums through | |||||||||
| pre-taxing your deductions. For more information see the Plan Summary. | |||||||||
| Optional Life, Disability, Accident | |||||||||
| Life and disability insurance is also available through Colonial Life. A representative | |||||||||
| will contact eligible employees at each enrollment period. | |||||||||
| Benefit Changes | |||||||||
| All Benefits are reviewed annually to provide a good package at an acceptable cost. | |||||||||
| Therefore, the specific plans, coverage or benefits may change from time to time. You will | |||||||||
| be advised as soon as any changes occur. Please contact Human Recources for the specifics | |||||||||
| of the current plans if you need them. | |||||||||
| Holidays | |||||||||
| Full time employees receive a total of 7 paid holidays each year: | |||||||||
| New Years Day | |||||||||
| Presidents Day (floater) | |||||||||
| Memorial Day | |||||||||
| Independence Day -- Fourth of July | |||||||||
| Labor Day | |||||||||
| Thanksgiving Day | |||||||||
| Christmas Day | |||||||||
| Presidents Day can be taken any day (pre-approved by your supervisor) of the year after the | |||||||||
| actual holiday. You need to use your "floater" day by December 31st. | |||||||||
| Note: If a day after or before a holiday is missed, unexcused or not previously planned and | |||||||||
| approved ahead of time, you will NOT be paid for that holiday. | |||||||||
| Vacations | |||||||||
| As a part of satisfying and productive work experience, Seattle Automotive recognizes your | |||||||||
| need for rest and recreation away from the job. Therefore, a schedule of vacations has been | |||||||||
| established for eligible employees. The schedule is based on the length of time you have | |||||||||
| worked for the company: | |||||||||
| Length of Employment | Vacation Earned at the Rate of: | ||||||||
| One Year……………………...……………. | One week per year (40 Hours / 5 Days) | ||||||||
| After completion of 3 Years…………………….. | Two weeks per year (80 Hours / 10 Days) | ||||||||
| After completion of 5 Years………………. | Three weeks per year (120 Hours / 15 Days) | ||||||||
| After completion of 10 Years……………….. | Four weeks per year (160 Hours / 20 Days) | ||||||||
| Earned vacation time begins after the anniversary of your hire date. | |||||||||
| Vacation & Holiday time may not be carried over into the next year. You must use the time | |||||||||
| earned or it will be forfeited. | |||||||||
| ***All vacation time must be approved by your supervisor.*** We must be reasonably staffed at | |||||||||
| all times. Vacation times are on a first come first serve basis. However, if two people submit | |||||||||
| at the same time for the same week, the employee with seniority will have preference. No 2 | |||||||||
| employees in the same work group may take vacation at the same time: an example would | |||||||||
| be 2 drivers at the same warehouse, 2 counter people, ect…….. | |||||||||
| Jury Duty | |||||||||
| Seattle Automotive believes that serving on a jury is a civic duty. Therefore, unless your | |||||||||
| absence would result in a substantial loss to the company, you are encouraged to serve. | |||||||||
| You will continue to receive your regular wages (less the amount you are paid to serve as | |||||||||
| a juror) while on jury duty. | |||||||||
| Drivers License & Driving Record | |||||||||
| Employees whose work requires operation of a motor vehicle must present and maintain a | |||||||||
| valid drivers license and a driving record acceptable to our insurer. You will be asked to | |||||||||
| submit a copy of your driving record to the Company at the time of hire. Any changes in your | |||||||||
| driving record must be reported Human Recourses immediately. Failure to do so may result | |||||||||
| in disciplinary action, including possible dismissal. | |||||||||
| Customer Relations | |||||||||
| The success of Seattle Automotive depends upon the quality of the relationships between the | |||||||||
| Company, our employees, our customers, our suppliers and the general public. Our customer's | |||||||||
| impression of Seattle Automotive and their interest and willingness to purchase from us is | |||||||||
| greatly formed by the people who serve them. In a sense, regardless of your position, you are | |||||||||
| a representative of the Company. The more goodwill you promote, the more our customers | |||||||||
| will respect and appreciate you, the Company and our products and services. | |||||||||
| Here are several things you can do to help give customers a good impression of Seattle Automotive: | |||||||||
| 1. Act competently and deal with customers in a courteous and respectful manner. | |||||||||
| 2. Communicate pleasantly and respectfully with other employees at all times. | |||||||||
| 3. Follow up on customer orders and questions promptly, provide businesslike replies to | |||||||||
| inquiries and requests, and perform all duties in an orderly manner. | |||||||||
| 4. Take great pride in your work and enjoy doing your very best. Provide our valued customers | |||||||||
| with service and the pride and integrity that we have developed during our many | |||||||||
| years of business. | |||||||||
| 5. Exceed Our Customer's Expectations. | |||||||||
| These are the building blocks for yours, and Seattle Automotive's continued success. | |||||||||
| Leaves of Absence | |||||||||
| If you find you are unable to work because of disability, military service, or for urgent business | |||||||||
| or personal reasons, you may request a leave of absence. An approved leave will preserve | |||||||||
| your continuity of service. A leave of absence not covered under the FMLA (Family and | |||||||||
| Medical and Leave Act) may alter your company benefits and position. There are many types | |||||||||
| of leaves of absence and the guidelines are different for each type of leave. Please contact your | |||||||||
| supervisor or Human Recourses for details before going on leave and obtain approval from | |||||||||
| your supervisor when needed. We require employees to use up any vacation time before | |||||||||
| qualifing for FMLA leave. | |||||||||
| Employee Responsibilities | |||||||||
| Personal information: It is important that you notify Human Recourses of any changes in | |||||||||
| your personal information, such as emergency contact, W-4 statuses, name / address changes, | |||||||||
| beneficiaries, additional education, additional training, ect. Please keep us updated so we | |||||||||
| can properly administer your compensation and benefit package. | |||||||||
| Absences: If you cannot report to work for any reason, please notify your supervisor at the | |||||||||
| earliest possible time. This will help us make arrange to cover your duties. | |||||||||
| Time Off: If you need time off for doctor or dental appointments, or to take care of other | |||||||||
| personal business, be sure to consult with your supervisor first. | |||||||||
| Confidentiality | |||||||||
| As an employee of Seattle Automotive, you may become aware of internal information | |||||||||
| important to the company's success. Because it is important to protect the company's | |||||||||
| competitive position, you cannot discuss any confidential or business information with people | |||||||||
| not employed by Seattle Automotive. If you have any questions about any information, please | |||||||||
| talk to your supervisor. | |||||||||
| Your Safety | |||||||||
| Seattle Automotive recognizes that our greatest resource is you, the employee. Because your | |||||||||
| contributions are so important to the company, your continued good health is a great concern. | |||||||||
| Safety is a job requirement and the responsibility of every employee. Any unsafe acts, | |||||||||
| practices, or conditions must be brought to the attention of your supervisor immediately. | |||||||||
| * Avoid overloading electrical outlets with too many appliances or machines. | |||||||||
| * Ask for assistance when lifting heavy objects & use back support belts provided for lifting. | |||||||||
| * Keep work areas clean and orderly, and the bins clear. | |||||||||
| * Stack materials only to safe heights. | |||||||||
| * Watch out for the safety of fellow employees. | |||||||||
| * Keep cabinet doors and file cabinet drawers closed when not in use. | |||||||||
| * Sit firmly and squarely in chairs that roll or tilt. | |||||||||
| * Use flammable items, such as cleaning fluids, with extreme caution. | |||||||||
| Page 8 | |||||||||
| Other Policies & Standards | |||||||||
| Use of Company Vehicle | |||||||||
| If you are authorized to use a Company vehicle to conduct company business, you must | |||||||||
| adhere to the following rules: | |||||||||
| * You must be a licensed driver. | |||||||||
| * You are responsible to check engine fluid levels regularly. | |||||||||
| * You are responsible for paying any traffic violation tickets. Also, please park appropriately | |||||||||
| --parking violations will not be paid by the Company. | |||||||||
| * You must keep the vehicle clean at all times -- outside as well as inside. Customarily we | |||||||||
| wash company vehicles every Friday. | |||||||||
| * You must not allow persons not authorized or employed by the Company to operate or ride | |||||||||
| in a company vehicle. | |||||||||
| * In the case of an accident, you will be required to fill out the accident report, get names of | |||||||||
| any witnesses, ect. Your supervisor should be able to answer any questions you have | |||||||||
| in the case of an accident. | |||||||||
| Theft | |||||||||
| Internal theft is a serious issue for Seattle Automotive Distributing. Although taking small items | |||||||||
| of Company property may seem inconsequential, the cumulative effect can be very large. | |||||||||
| Stealing from the company is like stealing from yourself. Losses from theft immediately affect | |||||||||
| our ability to increase wages and can jeopardize the profitability of the company. | |||||||||
| Use of Computers. The personal computers available to employees are to be used | |||||||||
| exclusively for business purposes only unless you receive permission from your supervisor. | |||||||||
| No Harassment Policy | |||||||||